What our patients say
All testimonials on this page are from real patients of Dr Crocker, shared with their consent. Feedback is collected using the CARE Measure (Consultation and Relational Empathy). All patients are sent a feedback request following their assessment, and responses are anonymised and reviewed as part of our quality improvement process.
CARE Measure results
Every patient is invited to complete the Consultation and Relational Empathy (CARE) Measure after their assessment — a validated 10‑item questionnaire used widely across UK healthcare to assess consultation quality, empathy, communication and shared decision‑making. Because it has published national benchmarks, the results can be compared directly with doctors across the UK (Mercer et al., 2004).
Across 71 patient responses, Dr Crocker’s overall mean score was 4.97 out of 5.0 against a normative median of 4.67, above the benchmark in all ten domains, placing these results in the highest band the CARE Measure benchmark reports. Of 706 individual ratings, 96.6% were “Excellent” and the remaining 3.4% “Very Good”; none were lower. These are patient‑reported experience data rather than clinical outcome data, but they offer a structured, benchmarked view of consultation quality. Figures reflect feedback collected up to June 2026.
| CARE Measure domain | Score (/5.0) | Normative median |
|---|---|---|
| Making you feel at ease | 4.97 | 4.69 |
| Letting you tell your story | 5.00 | 4.65 |
| Really listening | 4.92 | 4.68 |
| Being interested in you as a whole person | 4.99 | 4.67 |
| Fully understanding your concerns | 4.93 | 4.67 |
| Showing care and compassion | 4.99 | 4.69 |
| Being positive | 4.99 | 4.69 |
| Explaining things clearly | 4.99 | 4.72 |
| Helping you to take control | 4.96 | 4.64 |
| Making a plan of action with you | 4.94 | 4.69 |
| Overall | 4.97 | 4.67 |
Normative medians from Mercer SW, McConnachie A, Maxwell M, Heaney D, Watt GCM. Relevance and practical use of the Consultation and Relational Empathy (CARE) Measure in general practice. Fam Pract. 2005;22(3):328–334. Thirty respondents also left written comments. A selection appears below. Feedback directly shapes the service: recent comments have led to clearer pre‑assessment information about appointment structure and about what is included in reports to GPs.
In their own words
Independently reviewed & listed
Caledonian Psychiatry is independently reviewed on Doctify (where reviews are collected from verified patients and published by a third party), and Dr Crocker is listed on Top Doctors, an independent specialist directory that admits only about one in five of the doctors it assesses, on the basis of professional track record and interview.
Dr Crocker has been extremely helpful from initial assessment all the way through to long term follow-up appointments. I always feel listened too, validated and have a deeper understanding of my condition now. He is kind and patient, and has a genuine interest in improving his patients’ lives. My life has infinitely improved since seeing Dr Crocker and I am forever grateful for his expertise.
I continue to see Dr Crocker post ADHD Assessment as I do not wish to see another Psychiatrist. Going for an Assessment can be nerve wracking and anxiety inducing but from the start I felt seen, heard, understood and wholly accepted. As someone who is very familiar with the mental health world as a previous practitioner, I can honestly say that I have never experienced such empathy, care, compassion, understanding and respect from a medical professional.
I am never rushed and feel relaxed and comfortable about asking questions which he takes the time to answer. Decisions about treatment options are fully discussed and it is a collaborative process between me and him as to how we go forward. He genuinely shows interest in how things are going for me. Receiving a diagnosis of ADHD can feel daunting and isolating but I feel fully supported by Dr Crocker. I can’t thank him enough.
I cannot speak highly enough of the care I received from Dr Crocker. From the very first appointment, I felt genuinely listened to rather than rushed through a checklist. He was calm and warm and he immediately put me at ease, which made it so much easier to talk openly about things I had struggled to say out loud before. I never once felt judged sharing my difficulties.
Everything was explained clearly and in plain terms, my questions were always welcomed, and I came away with a proper understanding of what was going on and what the options were. Decisions felt like a shared conversation rather than something done to me. I am very grateful to have been in such safe and capable hands, and I would not hesitate to recommend.
Dave at Caledonian Psychiatry is one of the best healthcare experiences I’ve ever had. He was kind, clear and very helpful. Even though I thought my ADHD treatment was working well, Dr Crocker found and even better treatment. I’m very grateful to have found him!
Friendly and professional.
I spent three sessions with Dr Crocker and from the outset he put me at ease with his manner and tone. Explanations and next steps were very clear and I could see that he genuinely cared. I would highly recommend this service.
Dr Crocker was brilliant. I feel very understood and for the first time I’m actually positive about where my treatment is going. Feeling this well cared-for and looked-after is rare in my experience of treatment. Would highly recommend.
I would highly recommend Dr Crocker. He was professional and caring throughout my assessment. He was very clear with explanations and with next steps and gave me space to explain myself. I have full confidence in him and will continue to be treated by him.
Highly recommended. Finally found a doctor that listened, understood and took me seriously. The whole process from the start was excellent. Felt very well looked-after and I continue to be. Been a long road for me and this is the best experience I’ve had so far. Thank you!
Dr Crocker has been a huge help to me at a very unsettling and difficult period of my life. His professionalism, empathy and guidance has brought me much needed comfort and belief that recovery is possible.
Throughout my time meeting with to Dr Crocker, he has demonstrated a soft and attentive approach in the way in which he engages in our conversations, including within the context of emotionally or mentally difficult subjects. It has been a pleasure to meet him and work through issues related to the diagnosis and maintenance of my ASD and ADHD, I highly recommend his services to those interested and capable
Dr Crocker provides invaluable support for me and my struggles with ADHD and complex mental health issues. He offers knowledgable guidance and works to create an effective clinical support plan in such a way where I also feel my input is considered.
Most importantly, he is an extremely compassionate and empathetic psychiatrist and uses appointments get a holistic understanding of how I’m doing (rather than speeding through and focusing purely on medication, as I’ve experienced with previous psychiatrists). I feel very lucky to have found his services.
Brilliant psychiatrist. Knowledgeable, empathetic, and genuinely invested in getting it right. ADHD medication can be a complicated process to navigate and Dr Crocker has made it feel manageable and collaborative every step of the way. Highly recommend.
This was my first experience speaking to a psychiatrist. It was very positive. Dr Crocker combines being very professional and knowledgable but also being kind and personable and taking the anxiety out of the process. He is very person-centred, while also using and explaining evidence-based information, for example to do with prescribing medicine. I feel more positive about my life going forward following my engagement with Dr Crocker. I would highly recommend him.
Dr Crocker let’s you hear yourself for the first time - he listens- he has the answers to all my questions and doesn’t patronise.
Dr David Crocker has been a tremendous help to me and always makes sure questions are answered and gives me space to voice any concerns
Easy to access online, felt at ease straight away with Dr Crocker, who covered all areas and I felt very much connected to what was happening and able to input as much as I wanted. The whole process was first class from start to finish and I feel better for engaging with him. Thank you.
I’m in my 60s and was initially hesitant about pursuing an ADHD assessment, but Dr Crocker immediately put me at ease with his calm and supportive approach. Throughout the diagnostic process and subsequent treatment, he has been professional, understanding, and always willing to take the time to find the best path forward. The diagnosis and treatment have had a hugely positive impact on my daily life, helping me overcome challenges I had struggled with for many years. I would highly recommend Dr Crocker to anyone considering an ADHD assessment or treatment, whatever their age.
Extremely personable. Kind and considerate and is not afraid to tell you what you need to hear, even if it’s not what you necessarily want to hear. It feels like he genuinely cares about his patients.
Dr Crocker is kind, patient, and friendly. He took time to understand my concerns, and I’ve felt genuinely cared for throughout my progress. Easy to get in contact with, he also helped me navigate the logistics of getting medications and prescriptions needed for travel. I would particularly recommend Dr Crocker to anyone feeling overwhelmed, anxious, or out of their depth — he very quickly puts you at ease.
Dr Crocker exemplifies the very best of what a medical professional should be. Incredibly knowledgeable, patient, understanding, and very empathetic (also very funny which is a huge plus). He has been tremendously helpful to me and has provided me with the best care one could ask for.
Easy to talk to. Very understanding of my situation.
He’s amazing! Best psychiatrist, cares deeply about his patients, above and beyond always.
Patient feedback
Selected anonymised comments from the current feedback dataset.
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Every patient is sent a feedback request after their assessment. Responses are anonymised.